Shipping Policy
Shipping Policy
Last Updated: August 25, 2026
Domestic Shipping
We currently ship to addresses within the United States only. We will use best efforts to send your order within 3-5 business days of purchase via USPS. The risk of loss and title for items purchased passes to you upon our delivery of items to the carrier.
Free Standard Shipping
We offer free standard shipping on all US orders. No minimum purchase required. No exceptions.
Express Shipping
Express shipping is available at checkout for an additional fee displayed before you complete your order. Express orders placed before 12:00pm EST Monday through Friday are prioritized for same-day processing. Express shipping is not available on preorders.
Preorder Shipping
Preorders will ship once production is complete. You will receive a shipping confirmation email with tracking when your preorder ships. Estimated ship dates are listed on the product page and are subject to change. We will notify you by email of any significant changes to your estimated ship date.
Subscription Shipping
Subscription orders ship every thirty (30) days from your original order date. You will receive a shipping confirmation with tracking for each shipment. There is no additional shipping fee on subscription orders.
Order Processing
Orders are processed within 1-3 business days. Orders placed on weekends or federal holidays are processed the next business day.
Estimated Delivery
- Standard shipping (free): 3-7 business days
- Express shipping: 1-3 business days
These are estimates and are not guaranteed. Delivery times may vary based on carrier volume, weather, your location, or other factors outside our control.
Lost or Stolen Packages
We are not responsible for packages lost or stolen after confirmed delivery by the carrier. If your tracking shows delivered but you have not received your package, please contact your local USPS office. If the issue cannot be resolved, contact us at hey@drinkraddy.com and we will do our best to assist.
Damaged Packages
If your package arrives damaged, contact us within 7 days of delivery at hey@drinkraddy.com with your order number and photos. We will review and respond at our discretion.
Address Errors
Please verify your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. Contact us immediately at hey@drinkraddy.com if you notice an error — we will attempt to correct it before your order ships but cannot guarantee changes once processing has begun.
International Shipping
We do not currently offer international shipping. Join our waitlist at drinkraddy.com to be notified when international shipping becomes available.
Contact
hey@drinkraddy.com | drinkraddy.com